Product Desciption: |
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- Increases your customer service capabilities and productivity through efficient, professional call processing.
- Multi-line digital phone supporting up to 7 lines with a 4 x 24 display.
- Designed for the specialized needs of the most demanding call center agents and supervisors.
- Includes a direct-connect headset jack for agents, as well as a supervisor port. Dual headset jacks.
- Supervisor port works in conjunction with the Supervisor Observe button to listen in on an active call, or listen and talk.
- Interactive soft keys for quick access to numerous features.
- Six fixed ACD feature keys w/LED Headset, emergency, make busy, not ready, supervisor, in-calls.
- Supports two snap-in cartridge accessories for Analog Terminal Adapter (ATA) and External Alerter & Recording Interface.
- Handset optional.
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